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Terms of service

By purchasing from ChartOrigin, you agree to the following terms and conditions. Please read them carefully.

Payment & Order

Currently, for safety and convenience, we prefer to accept credit card & Paypal as our main payment methods.
Orders will be shipped within 1-3 days upon receiving. A tracking number will be e-mailed to you only after the order is shipped. Or check from order status page. For most part of worldwide, the orders are supposed to reach your door.
Please track the status of the parcel via the tracking number provided in email.

Finally, contact us for further information.

Disclaimer and Limitation of Liability

  1. ChartOrigin strives to be as accurate as possible and intends that the colors, designs, and style of the products that appear on this site reflect those of the actual product.
  2. However, ChartOrigin does not warrant that product descriptions, pictures or any other content of ChartOrigin is accurate, complete, reliable, current, or error-free. Variations caused by technical, typographical, digital, or photographic reasons may occur.
  3. Actual colors and the “look and feel” you see on the ChartOrigin site will depend on your computer monitor and on other technical factors.
  4. If a product provided by ChartOrigin does not match its description, your sole remedy is to return it in its unused condition. All ChartOrigin products are covered by a 30-day quality guarantee starting from the date the package is signed for. Except as expressly provided in these terms, ChartOrigin makes no express or implied warranties regarding the products sold on the ChartOrigin website.
  5. You agree that the sole and exclusive maximum liability to ChartOrigin arising from any product sold on the ChartOrigin site is the price of the product ordered.
  6. In no event shall ChartOrigin, its directors, officers, employees or representatives be liable for special, indirect, consequential, or punitive damages related to products sold.

Contacting ChartOrigin

  1. If customers have any comments, questions, or concerns regarding the Policy or any other issues regarding privacy and security, please do not hesitate to contact ChartOrigin customer service representatives.
  2. Email us: support@chartorigin.com