FAQ

How long does shipping take?

Orders are shipped within 3 days. Delivery times vary by destination, but most orders arrive within about 10 business days. For more information, please see our Shipping Policy.

How do I request a refund or replacement?

If you receive the wrong item, your order arrives damaged, or your package is lost in transit, please contact us at support@chartorigin.com within 30 days. We’ll send a replacement free of charge or issue a full refund.

Can I get a digital version of the poster?

No. We only sell physical printed posters.